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I have been pleased with your
customer support -- one of the most reliable in the business. |
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I am quite impressed with the
service you offer at present. |
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Dear June, |
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Justin, I just want you to know
that your support team is the best there is. I want you to give
Tom, Sonya, Mark, Carlos, all raises if they are not already rich,
from this job. OK lol. The truth is they are the best and your
casino is too. I did explore other casinos and they do not compare
to yours. When you have people responding personally like you
do it makes all the difference in the world. Me and the people
that play at your casino really all agree. |
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Thank you for that information.
I have to say I have never experienced such good customer service
from any online organization. You guys really have it together!!!
Thanks again, |
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You do a great job and I have
never had trouble getting an answer from you in a short time.
Keep up the good work. |
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I've never enjoyed my computer
as much as I have since joining Craps Casino. Both Craps Casino
and their staff are helpful and a lot of fun. The only problem
I can find is that the cocktail waitress is a little slow...thanks
for a great time, and I will tell others about you.... |
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Since I have been visiting your
casino the communication chain is very impressive. I have nothing
but praise for the MANY CSR's who have conversed with me. The
only thing I ask is keep up the good work. I am really new to
this on-line stuff but I will say that you are the most courteous
people I have experienced so far and a lot of this has to do with
punctuality. Keep up the good work. After I win the million dollars
some of you can work with me. Well Done! |
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Thanks for the information. You
people are the best. Every question gets answered. The games are
fun....and fair. I always feel like I have a good chance to win,
as well as lose, and I often win, which makes it even more fun.
Thanks for doing such a good job. I feel as though I always get
my moneys worth, win or lose. |
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June, |
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I don't know if you or any other
players are interested but, I have played MANY different online
casinos. The Craps Casino is far and above the best of the best.
It is the closest anyone can come to playing in a real casino.
Bravo to you and the whole staff! Keep up the good work!! |
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I just wanted to place a kind
note to your employees at your Customer Support Center. I'm in
the retail industry. I'm a Sales Manager of a multi-franchise
dealership organization and fully understand the importance of
customer service. I have nothing but the best service with your
department as well as your company. But I am truly impressed with
your customer support. Thank you for your time. I will always
be a valued customer with your company. (I hope to hit your MVP
status at 150000 points soon :-) |
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Hi...I have to tell you Casino-on
-Net is the best place I've played… win or lose. I think
you're the first on-line Casino that really lives up to its advertising
and gives fair odds. I have played at many others...but you're
the best. Your Customer Service is exemplary. Thanks...... |
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I find your company very professional.
I have recommended you to my close friends. Your service is 2nd
to none! Put a feather in your cap guys/gals! Don’t change!
If you need to change consult me first. Australia can learn a
lot from you, people! |
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Just a quick note to say "Thanks"
for the bonuses that you have added to my account from time to
time. I just wanted you to know that they have not been unappreciated
or gone unnoticed. You do a great job with your casino program,
and just like going to a casino, you can be a winner or a loser
at any time. Since I enjoy the game of blackjack, and sometimes
have little $$$ to spend compared to some of the players, the
bonuses make it a possibility for me to play a little longer at
times and is like a reward. |
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I just wanted to say "thanks".
I think you deserve to be casino of the year. You showed me that
you do care about your members. |
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Thank you again for the great
customer service and quick responses to any and all problems and
questions... I love playing on your site...never had more fun,
and don't even have to leave the house. |
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I'll tell you what I think in
2 words... GENEROSITY IS GENIUS. I can't believe how much cash
you have given me. Do I appreciate it? You're darn right I do!!!
I have learned that if you can't laugh when you lose you got no
business playing. To all you guys at Craps Casino -- Thanks for
the fun. Keep up the good work. |
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Thank you for your prompt response
and service. You are doing a great job treating the VIP customers
with great warmth and attention. |
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Dear Staff, Thank You so much
for your extra care with my problem. You’re the best! Your
service has been excellent thus far. Again thank you for your
expert service! |
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We really want to thank you for
the bonus money you gave us to play. My husband has been really
sick for the last month and we could not afford to play as we
usually do because of medical bills. So, I really missed gambling
at your casino, as it is my favorite place. Again, thank you very
much… |
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Dear Sir, |
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Thank you for your timely response
to my e-mail. It seems again that I didn't quite understand the
process that a cash out goes through...Ruth Kitts, Transactions
Dept. at Craps Casino, has educated me and there is no longer
a concern.... Thank you again for the service, it's good to know
you are there.... |
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Thank you for your sweet message,
I will always be a Casino on Net customer. You are the best on-line. |
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This is my favorite casino. I
won 3500 dollars once just from a hundred bucks. Simple interface
and easy to see and play games makes this the best. I even read
the newsletters you send me (and I hate reading newsletters). |
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God Bless You All!!!!! Several
of our Officers play with your casino and I will be sure to advise
them all of your generosity. I have requested the five hundred
to be paid out and will match it with five hundred of my own.
These thousand dollars will be placed into an interest bearing
account for (murdered police officer’s) unborn child. May
you and your staff know that when she begins college in 18 years
that you have paid her way with this donation. Again may God bless
you all and keep you safe. From myself, I am honored to belong
to the best casino on the web. Thank you all from the bottom of
my heart. |
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I have been given great service
and quick response time. You have a great staff!!!! |
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Due to the bonus that you have
given me and the fortune that has happened I won a very large
jackpot. I will be able to see the Neurosurgeon for my back operation.
I didn't think I would be able to see a doctor. But now I can
because of your kindness. Bless you all. I will keep you informed
as to how things turn out. You have been an angel to me when I
needed it most Thank You with all my heart. |
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Thank you very much for the hasty
response. Customer Service like this is few and far between in
the UK. I thank you and will be recommending your on line casino
to many of my associates Regards and Thanks |
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I just wanted to let you know,
that this is the kind of service I've been talking about. You
always get back with me, it never takes forever, and you are all
do everything you can to please your customers. There is no casino
out there, which can even hold a candle to the service you give.
And people actually win money here, and not just piddly little
money either. I have won a lot of money playing at your casino.
I can't think of even one bad thing to say about your casino,
and believe me if there was something bad I would let you know.
Y'all are the greatest. And thank you very much, I will keep voting
for you as my favorite top site, top graphics, everything, etc...
Because you are the best. Thanks again |
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Thanks for all your help, we
finally got everything to work, and we had a blast playing blackjack
against each other! You and your staff have been very courteous
and helpful. Thanks again! |
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This is the best casino on the
Internet and the people love you! |
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The representatives are very
responsive to my questions and really help me out. They are cordial
and always have an answer within 30 minutes. (I do mean it). I
do make a living gambling. I win and lose aggressively. I play
like it is my passion. |
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Let me take this opportunity
to thank you and your staff for their support and sense of caring.
You are a class act. Your response to users needs as well as your
compassion is second to none. I just had to let you know how I
felt regarding your professionalism. |
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You know you really should not
have to ask your players if they like the newsletter or the free
play you people provide twice monthly. You probably have the best
"return rate" of any casino on line. And are probably
the fairest. I have never had a "disagreement" with
your casino that I have come out on the bottom of. You really
do believe that the client is right and you prove it by your actions
and attitude. Yes, you are appreciated. Yes, it is a pleasure
to play with Craps Casino. Yes. I like the newsletter and hearing
about great (yet unbelievable things) like 400 BJs in one day. |
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I just wanted to wish you and
yours a Happy Holiday. I wish you and your whole team a great
Christmas!!!!!!!!! |
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Thank you for a great year. It
has been a lot of fun and joy and excitement. I haven’t had
such experience with any other online casino. I have referred
you, guys, to so many of my friends. Again, have nice Holidays
and enjoy your Christmas and New Year. |
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Congratulations, I did some research
on casinos on line and was delighted to see that you won the Casino
of the Year Award. I knew from the first minute I had dealing
with your group, I would have a fine experience. And it has been.
If you ever need a testimonial, please use me. You have been more
than fair and patient with me. I want to compliment the staff
for taking time to answer my questions. The staff is so friendly
and professional, I almost feel like we are good friends. Great
bunch of people. |
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I just think your casino is the
most outstanding in terms of graphics, sound and choices and the
extremely kind and well-mannered way you handled my hurt feelings
today. I will remember your kindness, you can count on that. A
little thing like you did this evening was a random act of kindness
and it will come back to you. |